Our dedicated team is here to help you with loan applications, eligibility questions, and any support you need. Choose your preferred way to connect with us.
Speak directly with our loan experts
1-800-CREDTHINK
Mon-Fri: 8 AM - 8 PM EST
Sat: 9 AM - 5 PM EST
Get detailed responses via email
support@credthink.com
Response within 24 hours
Available 24/7
Chat with us in real-time
Instant Support
Average wait: 2 minutes
Mon-Fri: 8 AM - 10 PM EST
Schedule an in-person consultation
By Appointment Only
Book 48 hours ahead
Mon-Fri: 9 AM - 6 PM EST
Fill out the form below and our team will get back to you within 24 hours during business days.
Visit us at our main office or schedule a consultation with one of our loan specialists.
202, A Wing, Sumail Star Paradise
Nallasopara West Palghar - 401209
Maharashtra, India
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Visitor parking available in building garage. Wheelchair accessible entrance on Main Street. Public transit: 2, 3, 4, 5 trains to Wall Street station.
For urgent application matters or time-sensitive inquiries, please call our priority support line at 1-800-CREDTHINK.
Quick answers to common questions about reaching our support team
Email inquiries receive a response within 24 hours during business days. Live chat has an average wait time of 2 minutes. Phone support connects you immediately with available agents during business hours.
Yes, all support channels can provide application status updates. Please have your application reference number ready. You can also track status in real-time through your dashboard after logging in.
We currently offer phone and email support in English, Spanish, and Mandarin Chinese. Please specify your language preference when contacting us.
No, all consultation and support services are completely free. There are no charges for speaking with our loan specialists, whether by phone, email, chat, or in-person appointments.
Call our office at 95795 05224 or email appointments@credthink.com at least 48 hours in advance. Specify your preferred date, time, and the nature of your inquiry for better preparation.
For faster assistance, have your full name, contact information, and application reference number (if applicable) ready. For specific inquiries, relevant documents or details about your loan needs are helpful.
All communications with CredThink are encrypted and secure. We never share your personal information with third parties. Our team adheres to strict confidentiality protocols to protect your financial data.